Heartcore by Nature.
1. What information do we collect?
1.1 Data that personally identifies you, such as name, address, e-mail address and telephone number.
1.2 Data that does not directly identify you, such as browsing behaviour on our website, IP address, device data and location information via IP or GPS.
2. How we use your information
2.1 We use your data to: Remember when you visit our website and analyse your use by means of cookies;
Properly manage our products and services and adapt them to your experience; Display website content as effectively as possible on your device; Monitor and improve use of the website; Analyse user feedback and recognise usage patterns.
2.2 If you have bought a product from us, we use your data to keep you informed of similar or related products, unless you have indicated otherwise.
3. How do we collect information?
We collect information: Indirectly via website technology (such as cookies); Directly when you order products, sign up for our newsletter, create an account or register as an affiliate/wholesale customer; Via location services on your device, if enabled.
4. Your communication preferences
4.1 We always explain why and how we contact you. This may be by e-mail, telephone, post or SMS.
4.2 You can indicate yourself whether you want to receive marketing from us via opt-in/opt-out.
4.3 For necessary service messages (such as for wholesale customers) it is not possible to unsubscribe, because they are essential to our services.
5. Accessing and updating your data
5.1 You can manage your data and preferences via your account page on our website or by sending an e-mail to [email protected].
5.2 You have the right to access the data we hold about you. A request can be submitted by e-mail. Identification is required.
6. Cookies
6.1 A cookie is a small data file placed on your device when you visit our website.
6.2 We use:
Analytics cookies to analyse browsing behaviour anonymously; Service cookies to make the website function properly and remember your settings.
7. Managing cookie preferences
Most browsers offer the option to disable cookies. Consult your browser’s help menu for this. Disabling cookies may affect the functioning of the website.
8. Security of your data
8.1 Use a strong password to prevent unauthorised access to your account.
8.2 Although we take strict security measures, no online transmission is 100% secure. You send data at your own risk.
9. Disclosure of data
9.1 Your data may be disclosed if legally required or in the event of a takeover of the company.
9.2 We never sell or share your data with third parties for commercial purposes without your consent.
10. Storage outside the EU
Your data may be stored outside the European Economic Area for operational purposes as described above.
11. Changes to this policy
Any changes to our privacy policy will be published on this page. Check regularly for updates.
12. Questions or complaints
If you believe we are not complying with this policy, please contact us at [email protected]. We take every report seriously and look for an appropriate solution.
This policy was last updated on 07-07-2025.
Heartcore by Nature.